Hi, I’m Richard Masters.
I combine strategy,
empathy, and innovation to create impactful solutions.

Hi, I’m Richard Masters.
I combine strategy,
empathy, and innovation to create impactful solutions.

I empower teams to design seamless digital experiences that users love and businesses scale.

Hi, I’m Richard Masters.
I lead with strategy,
empathy, and innovation to design solutions that matter

I empower teams to design seamless digital experiences that users love and businesses scale.

Hi, I’m Richard Masters. I lead with strategy, empathy, and innovation to design solutions that matter

I empower teams to design seamless digital experiences that users love and businesses scale.

Selected case studies

SHIPSTER

Simplifying work with maritime documents with AI

AI PROCUREMENT

Designing an AI Co-Pilot for Contract Negotiation

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Building ShipServ's Design System

PRUDENTIAL

Streamlining Insurance Package Creation for Actuaries

MARCURA

Building a Unified Design System

OXFORD UNIVERSITY

Improving UX for Environmental Impact Assessment

MARCURA

Unifying the Marura Brand

SHIPSERV

Cementing Best Practices Through UX Strategy